Incidents reported on status page for Crypton Mobile, LLC https://status.cryptonmobile.com/ https://d1lppblt9t2x15.cloudfront.net/logos/a64bf1e4fb2fcad5329ec890cb8a874f.png https://status.cryptonmobile.com/ en https://status.cryptonmobile.com/ Sat, 25 Apr 2026 06:46:43 +0000 https://status.cryptonmobile.com/#d6d0e9d8800328f1e3ee905965a7226ff4347370dca4509d3f11b842ee24a6ad Client Portal recovered https://status.cryptonmobile.com/ Sat, 25 Apr 2026 06:41:45 +0000 https://status.cryptonmobile.com/#d6d0e9d8800328f1e3ee905965a7226ff4347370dca4509d3f11b842ee24a6ad Client Portal went down https://status.cryptonmobile.com/incident/873927 Sat, 18 Apr 2026 12:02:00 -0000 https://status.cryptonmobile.com/incident/873927#4916ff9c126b4155f931383e6b117270d6641eb632c0de48eecf3930c2ca8ec1 We wanted to provide a final update regarding the intermittent access issues that affected esign.edocs.co. Cloudflare has confirmed that the issue impacting some .co domains has been fully resolved. Cloudflare incident timeline: Investigating: Apr 17, 2026 – 21:50 UTC (5:50 PM ET) Monitoring: Apr 17, 2026 – 21:55 UTC (5:55 PM ET) Resolved: Apr 18, 2026 – 02:00 UTC (10:00 PM ET, Apr 17) Summary: The issue was caused by instability at the .co top-level domain (TLD) DNS layer It was not related to our application, infrastructure, or DNS configuration During the incident window, some users experienced intermittent DNS resolution failures Current status: DNS resolution has stabilized across providers Access to esign.edocs.co is fully operational We are no longer observing any impact If you continue to experience any issues, please let us know and we will investigate further. Thank you for your patience. Best regards, https://status.cryptonmobile.com/ Thu, 09 Apr 2026 04:18:39 +0000 https://status.cryptonmobile.com/#7fe0e3dff3f9c1a47fa2e3345d37efba5c079901b1b4173107c599c0b0876136 API recovered https://status.cryptonmobile.com/ Thu, 09 Apr 2026 03:50:40 +0000 https://status.cryptonmobile.com/#7fe0e3dff3f9c1a47fa2e3345d37efba5c079901b1b4173107c599c0b0876136 API went down https://status.cryptonmobile.com/ Thu, 26 Mar 2026 13:18:48 +0000 https://status.cryptonmobile.com/#fbeb4247b6c90d4dc56fc57927890e8ed7bdb0bd3b1e62877e8ebff3b335db17 API recovered https://status.cryptonmobile.com/ Thu, 26 Mar 2026 12:50:42 +0000 https://status.cryptonmobile.com/#fbeb4247b6c90d4dc56fc57927890e8ed7bdb0bd3b1e62877e8ebff3b335db17 API went down https://status.cryptonmobile.com/ Fri, 06 Mar 2026 08:48:46 +0000 https://status.cryptonmobile.com/#3f4b9d67615661d658fc97c9c8b24ba2b0e9f47412670ae274a6cc451e63c6dd API recovered https://status.cryptonmobile.com/ Fri, 06 Mar 2026 08:20:42 +0000 https://status.cryptonmobile.com/#3f4b9d67615661d658fc97c9c8b24ba2b0e9f47412670ae274a6cc451e63c6dd API went down https://status.cryptonmobile.com/incident/738551 Sun, 19 Oct 2025 02:00:00 -0000 https://status.cryptonmobile.com/incident/738551#1b468a50f3acb0bd9ddb4496a76fc34b8b9a1dc337f4e7eaa385db2f18e2ffec Crypton Mobile will be performing network maintenance on Saturday, October 18, 2025, at 10:00 PM ET. The maintenance window is expected to last approximately one hour. If you have any questions or encounter any issues, please contact support@cryptonmobile.com https://status.cryptonmobile.com/incident/700227 Sun, 24 Aug 2025 01:00:00 -0000 https://status.cryptonmobile.com/incident/700227#d9ee4cc5133379c3cc33d146b2ca766e8ffdab285c3980612abb8b66deffd758 Due to unexpected issues, the planned production network changes scheduled for August 23, 2025 could not be implemented. We apologize for any inconvenience this may have caused and will reschedule the updates for a later date. Thank you for your understanding. https://status.cryptonmobile.com/incident/516912 Sat, 22 Feb 2025 01:30:16 -0000 https://status.cryptonmobile.com/incident/516912#1848a9742c24f6b3d937cec9bd17b29211521855969aeb862a67535c4533209c Dear Valued Customers, We would like to inform you that scheduled maintenance will be performed on CryptoTEXT services on Friday, February 21, 2025, between 8:30 PM and 9:30 PM EST. What to Expect: During this time, CryptoTEXT services may experience intermittent disruptions. This maintenance is necessary to enhance the reliability and security of our platforms. Our Commitment to You: At Crypton Mobile, we are committed to delivering seamless and secure services. Our team will work diligently to complete this maintenance as quickly as possible to minimize any impact on your operations. We appreciate your patience and understanding as we work to improve our services. If you have any questions or concerns, please do not hesitate to reach out to our support team via cryptonmobile.com. Thank you for your cooperation. https://status.cryptonmobile.com/incident/489859 Thu, 02 Jan 2025 20:40:10 -0000 https://status.cryptonmobile.com/incident/489859#250fb34d8137d98db9daa9fb32d86e63f6771dddfdd9485e749d42fec5e83ab3 Dear Valued Customer, We want to inform you that we are currently experiencing a service disruption affecting CryptoTEXT. Our engineering team is aware of the issue and is actively investigating the root cause. We understand how important uninterrupted service is to your operations, and we are working diligently to resolve this matter as quickly as possible. We will provide you with regular updates as more information becomes available. What This Means for You: You may encounter difficulties when using CryptoTEXT during this time. We recommend checking our Service Status Page for real-time updates on the progress of our resolution efforts. Our Commitment to You: At Crypton Mobile, we are dedicated to delivering reliable and secure services. Please rest assured that resolving this issue is our top priority, and we appreciate your patience as we work towards a resolution. If you have any questions or concerns, please do not hesitate to reach out to our support team at cryptonmobile.com. We apologize for any inconvenience this disruption may cause and thank you for your understanding. https://status.cryptonmobile.com/incident/489179 Wed, 01 Jan 2025 00:51:39 -0000 https://status.cryptonmobile.com/incident/489179#efb002c5ff0bc4a37f88c85e35fc4fde53ce75be67d41cefd181e2d9a12cdc56 Dear Valued Customer, We want to inform you that we are currently experiencing a service disruption affecting CryptoTEXT. Our engineering team is aware of the issue and is actively investigating the root cause. We understand how important uninterrupted service is to your operations, and we are working diligently to resolve this matter as quickly as possible. We will provide you with regular updates as more information becomes available. What This Means for You: You may encounter difficulties when using CryptoTEXT during this time. We recommend checking our Service Status Page for real-time updates on the progress of our resolution efforts. Our Commitment to You: At Crypton Mobile, we are dedicated to delivering reliable and secure services. Please rest assured that resolving this issue is our top priority, and we appreciate your patience as we work towards a resolution. If you have any questions or concerns, please do not hesitate to reach out to our support team at cryptonmobile.com. We apologize for any inconvenience this disruption may cause and thank you for your understanding. https://status.cryptonmobile.com/incident/421807 Sun, 01 Sep 2024 02:00:00 -0000 https://status.cryptonmobile.com/incident/421807#2363bb7adb298428a372196601e2525380cf44ba8dbb90554dcf5e4bc355e1fc We want to inform you of an important upcoming change to enhance our security posture. On Saturday, September 1, 2024 at 10:00 PM, we will be shifting from HTTP to HTTPS and deprecating TLS 1.0 and TLS 1.1 in favor of TLS 1.2 and TLS 1.3. This upgrade is crucial to ensure the security and privacy of your data. HTTPS provides a secure connection by encrypting data between your browser and our servers. Similarly, TLS 1.2 and TLS 1.3 offer improved security features and performance over their predecessors. During this transition, our services may be intermittently unavailable. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to provide a more secure experience. To minimize any disruption to your business, we recommend ensuring that your systems and applications are compatible with HTTPS and the latest TLS protocols. Most modern web browsers and systems already support these standards. If you have any questions or concerns, please do not hesitate to contact our support team by visiting our website, then navigating to the support section, and clicking on "Create a Ticket". Thank you for your cooperation and continued support as we work to enhance the security of our services. https://status.cryptonmobile.com/incident/402518 Sun, 04 Aug 2024 06:00:00 -0000 https://status.cryptonmobile.com/incident/402518#7165273e1b1b72ecfe41a7bd553165b2e009251c72c371f108d8e11fb4236789 Maintenance completed https://status.cryptonmobile.com/incident/402518 Sun, 04 Aug 2024 02:00:00 -0000 https://status.cryptonmobile.com/incident/402518#b7952b74b3deac0e5faaae9f4db767fbd4bf3cf90b17f96bb91eb19aa9c19548 Please be advised that we will be undergoing scheduled maintenance on Saturday, August 3rd, 2024 from 10:00 PM to 2:00 AM EST. During this time, our services may be intermittently unavailable. We apologize for any inconvenience this may cause and appreciate your understanding as we continue to improve our services. If you have any questions or need assistance, please visit our website, navigate to the Support section, and click on Create a Ticket. We also have a status portal available on our website at the bottom of the footer which allows you to subscribe to alerts. Thank you for your patience and continued support. https://status.cryptonmobile.com/incident/400171 Sun, 21 Jul 2024 02:00:00 -0000 https://status.cryptonmobile.com/incident/400171#2a1dfc5aa41751c6fa3c007f6054ce9bb2950cec962e5286317045eb04154313 Scheduled Maintenance: Please be advised that we will be undergoing scheduled maintenance on Saturday, July 20th, 2024 from 10:00 PM to 2:00 AM EST. During this time, our services may be intermittently unavailable. We apologize for any inconvenience this may cause and appreciate your understanding as we continue to improve our services. If you have any questions or concerns, please do not hesitate to contact our support team by visiting our website, then navigate to the support section, and click on "Create a Ticket". Thank you for your patience and continued support. https://status.cryptonmobile.com/incident/352684 Mon, 08 Apr 2024 19:00:00 -0000 https://status.cryptonmobile.com/incident/352684#5f177a647ac7b8996f2f360a352f70da2f9bdc5b66edae8e301d3e7bd245f27a To uphold reliability and performance, we conducted an emergency reboot on our critical servers. This reboot was essential to apply necessary updates and optimizations to the servers hosting the Crypton Mobile infrastructure. Following the reboot, these servers are now operational again, guaranteeing the sustained efficiency and effectiveness of our services. https://status.cryptonmobile.com/incident/351954 Sun, 07 Apr 2024 05:00:00 -0000 https://status.cryptonmobile.com/incident/351954#462df1eb5f85be54c85f8ede698266412713943c4466f755dc9cc12e6b8c5eb1 We want to inform you of an upcoming maintenance activity that will impact our Crypton Mobile infrastructure. On Saturday, April 6th, between 10:00 PM and 11:59 PM EST, all services will be temporarily unavailable as we perform necessary updates and enhancements. Please note the following important information regarding this maintenance: If you are using fully qualified domain names (FQDNs) in your connections: You will not need to take any action, and you can disregard this email. Your service will remain uninterrupted during the maintenance period. If you are not using fully qualified domain names: It is essential to make changes to ensure uninterrupted service. You will need to switch to the new IP addresses provided below to avoid any disruptions.